Privacy Policy

Online Privacy Policy

By using the Consilio.com Web site, you agree to the terms of the Consilio Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not use this site.


Adherence to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks

Consilio complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.  Consilio has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/


Regulatory Jurisdiction

Consilio falls under the regulatory jurisdiction of the United States Federal Trade Commission (FTC); and, as such, is subject to the full investigatory and enforcement powers the agency possesses.

Collection of Personal Information

At times, particularly when you order products or request information in response to an e-mail advertising products or services from the consilio.com Web site, Consilio may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to participate in these programs. If you elect to participate in these programs, however, Consilio may require that you provide your contact information, which may include your name, mailing address, e-mail address, and other personal identifying information.

When you submit personal information to Consilio, you understand and agree that Consilio and its affiliates may transfer, store, and process your customer profile in any of the countries in which Consilio and its affiliates maintain offices, including without limitation the United States. Consilio will not release your information to non-affiliated third parties except as described below. Consilio may also store your information indefinitely.

Consilio collects this information in order to record and support your participation in the programs you select. If you order a product, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. Consilio also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, upcoming events and other Consilio products and services.

If Consilio shares your information with non-affiliated third parties, it will only do so in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. In addition, federal law permits Consilio to share your information as necessary with parties who provide services to us such as computer maintenance personnel, auditors, attorneys, accountants, regulators, law enforcement, and so on.

To the extent that Consilio transfers your information to a third party, Consilio may be held liable if the third party does not process your data in accordance with Privacy Shield principles.

Consilio recognizes and appreciates the importance of responsible use of this information. If you do not want the information you provide to Consilio to be used to inform you of other products and special offers from Consilio, and you indicate this preference when you provide the information to Consilio, Consilio will honor your preference. Where applicable, you will also have the option to unsubscribe from e-mail messages that are sent to you to inform you about Consilio products or services. In addition, Consilio may selectively provide certain information to affiliated companies or organizations that have products or services we think may interest you. If you do not want the information you provide to Consilio to be shared with Consilio’s affiliated companies, and you indicate this preference when you provide the information to Consilio, Consilio will honor your preference.

Consilio uses safe and secure systems, physical and electronic, to safeguard the information that your provide on the consilio.com Web site.

 

Use of Cookies

When you visit consilio.com, you can surf the site anonymously and access important information about Consilio products without revealing your identity. In order to improve the consilio.com site, we may use “cookies” to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While Consilio may use cookies to track your visit to consilio.com, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided Consilio with personal information.

First-party cookies are those which are created by the website you initially visited in your browser’s address bar.  Third-party cookie are those which are inserted by using web code from other sites around the web and do not belong to the site initially visited; for example, Google Analytics tracking cookies or YouTube embed tracking.  Below you can find a list of first- and third-party cookies used on this site and a description of what information they collect.

Site features are often programmatically enabled and disabled on a per-page and per-session basis and subsequent cookies that may or may not be loaded are subject to change.

First-Party Cookies:

Cookie Policy Viewing & Acceptance (viewed_cookie_policy)
Wordfence Web Security (wfwaf-authcookie-)
Wordpress (wp-settings-1, wp-settings-time-1, wordpress-test-)
PHP
Wordpress Log In Status
ICL Language Status

Third-Party Cookies:

Google
Marketo
ShareThis

Further Information:

 

Updating Your Personal Information
You have the right to access and correct your personal information and privacy preferences by writing to Consilio:

Consilio
Attn: Customer Service
1828 L St. NW Suite 1070
Washington, DC 20036
USA

Please include your name, address, and/or e-mail address when you contact us.

Please note that Consilio is not responsible for the content or privacy practices of non-Consilio Web sites to which consilio.com or any other Consilio Web site may link.

Independent Recourse Mechanism for Privacy Shield Complaints

In compliance with the Privacy Shield Principles, Consilio commits to resolve complaints about our collection or use of your personal information.  EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Consilio at:

Consilio, LLC, ATTN: Privacy Officer, 1828 L Street NW, Washington, DC 20036

Consilio has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit JAMS at https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint.  The services of JAMS are provided at no cost to you.

In certain instances, European Union and Swiss individuals may invoke binding arbitration.

Changes to the Consilio Policy

Any material changes will be posted on this page so that you are always aware of what information Consilio collects and how we will use it as well as the latest material changes we make to the policy. We recommend that users of this Web site periodically review this policy.

Last updated: August 2017


Additional Information

For additional information about privacy or consumer reporting, visit the following Web sites:

Federal Trade Commission
Consumer Data Industry Association
Experian
Equifax
TransUnion
California Office of Privacy Protection